MAILUDIN, Henri; SUSANDI, Gugyh. The effect of reputation and electronic word of mouth on customer trust . Marketing Management Studies, [S. l.], v. 1, n. 4, p. 374–389, 2021. DOI: 10.24036/mms.v1i4.178. Disponível em: https://jkmp.ppj.unp.ac.id/index.php/mms/article/view/178. Acesso em: 20 apr. 2026.