RAHMA LISYA, Sri; THAMRIN, Thamrin. Influence of service quality and company image on electronic word-of-mouth (eWOM) through customer satisfaction among train passengers at PT. Indonesian Railways (Persero) Regional Division II West Sumatra. Marketing Management Studies, [S. l.], v. 4, n. 1, p. 55–66, 2024. DOI: 10.24036/mms.v4i1.433. Disponível em: https://jkmp.ppj.unp.ac.id/index.php/mms/article/view/433. Acesso em: 11 may. 2026.