MELANI, Dani Octa; RAHMIATI. The Influence of E-service Quality, E-trust and E-satisfaction Toward E-loyalty on Shopee Online Shopping Application Users. Marketing Management Studies, [S. l.], v. 1, n. 3, p. 253–266, 2021. DOI: 10.24036/mms.v1i3.57. Disponível em: https://jkmp.ppj.unp.ac.id/index.php/mms/article/view/57. Acesso em: 12 may. 2026.