Yafi, Muhammad Agra, and Yunia Wardi. “Brand Image, Customer Satisfaction, and Loyalty in Mineral Water Industry: a Mediation Analysis”. Marketing Management Studies 5, no. 2 (July 8, 2025): 142–152. Accessed April 24, 2026. https://jkmp.ppj.unp.ac.id/index.php/mms/article/view/624.