Melani DO, Rahmiati. The Influence of E-service Quality, E-trust and E-satisfaction Toward E-loyalty on Shopee Online Shopping Application Users. MMS [Internet]. 2021Oct.1 [cited 2024Nov.21];1(3):253-66. Available from: https://jkmp.ppj.unp.ac.id/index.php/mms/article/view/57