Understanding the psychological drivers of sustainable purchasing behavior: a study of The Body Shop customers in Padang city
Keywords:
Perceived consumer effectiveness; attitude towards sustainable purchasing; consumers knowledge regarding sustainability; spirituality; sustainable purchase behavior.
Abstract
Objective study this is for study influence factors psychological behavior purchase to behavior sustainable purchases to consumers of The Body Shop in Padang City. Population study this is a consumer ever buy product from The Body Shop. A total of 200 respondents chosen as sample research and data collected through charging questionnaire online. Data processing is done use device SmartPLS software. Research results show that (1) encouragement For responsible answer to environment own influence positive and significant to behavior sustainable purchase (2 ) perception effectiveness consumer influential positive and significant to behavior sustainable purchase (3 ) attitude to sustainable purchase _ own influence positive and significant to behavior sustainable purchase _ (4) Consumers Knowledge Regarding Sustainability Related no own influence towards Sustainable Purchase Behavior (5) Spirituality own influence towards Sustainable Purchase Behavior
Downloads
Download data is not yet available.
References
Ajzen, I., 1985. From intentions to actions: a theory of planned behavior. in : action control. Springer, Berlin Heidelberg, pp. 11–39.
Ajzen, I., fishbein, M., 1980. understanding Attitudes and Predicting Social Behavior . Prentice Hall, Englewood cli ff s, NJ.
Antil , JH, Bennett, PD, 1979. Construction and validation of a scale to measure socially responsible consumption behavior. In: The Conservation Society, pp. 51–68.
Bandura, A., 2001 . social cognitive theory: an agentic perspective . Annu. Rev. _ Psychol. 52 (1), 1–26.
Biswas, A., Roy, M., 2015. Green products: an exploratory study on the consumer behavior in emerging economies of the East . J. Clean. Prod. 87, 463–468.
Cerri , J., testa, F., Rizzi , F., 2018. the more I care, the less I will listen to you: how information, environmental concerns and ethical production influences consumers' attitudes and the purchasing of sustainable products . J. Clean. Prod. 175, 343–353.
Connell, KYH, 2010 . Internals and external barriers to eco conscious apparel acquisition. int. J. Consum . Studs. 34 (3), 279–286.
De Pelsmacker , P., Driesen , L., Rayps , G., 2005. Do consumers care about ethics? Willingness to pay for fair-trade coffee. J. Consum . Af . 39 (2), 363–385.
De Pelsmacker , P., Janssens, W., 2007. A model for fair trade buying behavior : the role of perceived quantity and quality of information and of product-specific attitudes. J.Bus. Ethics 75(4), 361–380.
Ellen, PS, Wiener, JL, Cobb- Walgren , C., 1991. The role of perceived consumer e ff ec - activeness in motivating environmentally conscious behaviors . J.Public Policy Mark. 10(2), 102–117.
Grunert , SC, Juhl , HJ, 1995. Values, environmental attitudes, and buying of organic foods . J. Econ. Psychol. 16(1), 39–62.
Gupta, S., Ogden, DT, 2009. To buy or not to buy? A social dilemma perspective on green buying. J. Consum . mark. 26 (6), 376–391.
johnstone, L., Lindh, C., 2018. the sustainability-age dilemma: a theory of (un) planned behavior via influencers. J. Consum . Behavior . 17(1), e127–e139.
Joshi, Y., Rahman, Z., 2016. predictors of young consumer's green purchases behavior . Manag . environment. Qual. 27 (4), 452–472.
Kollmuss , A., Agyeman, J., 2002. Mind the gap: why do people act environmentally and what are the barriers to pro-environmental behavior? environment. educ. Res. 8 (3), 239–260.
kozar , JM, Hiller Connell, KY, 2013. socially and environmentally responsible apparel consumption: knowledge, attitudes, and behaviors. Soc. Responsib . J. 9(2), 315–324.
Kumar, P., Ghodeswar , BM, 2015. Factors affecting consumers' green product purchase decisions. mark. Intell . plan. 33(3), 330–347.
Lee, K., 2014. Predictors of sustainable consumption among young educated consumers in Hong Kong. J. int. Consum . mark. 26 (3), 217–238.
Mostafa, MM, 2006. Antecedents of Egyptian consumers' green purchase intentions: a hierarchical multivariate regression model. J.Int. Consum . mark. 19 (2), 97–126.
nittala , R., 2014. Green consumer behavior of the educated segment in India. J. int. Consum . mark. 26 (2), 138–152.
Roberts, JA, 1996 . Green consumers in the 1990s: profile and implications for adver - tising . J. Buses . Res. 36 (3), 217–231.
Rothbaum , Fred; Weisz, John R.; Snyder, Samuel S. (1982). Changing the world and changing the self: A two-process model of perceived control. Journal of Personality and Social Psychology, 42(1), 5–37. doi:10.1037/0022- 3514.42.1.5
Sheth, JN, Sethia , NK, Srinivas, S., 2011. Mindful consumption: a customer-centric approach to sustainability . J. Acad. mark. sci. 39(1), 21–39.
Thompson, SC (1981), “Will It Hurt Less If I Can Control It? A Complex Answer to a Simple Questions,” Advances in consumer research, Vol. 9, pp. 306- 312.
Tseng, SC, Hung, SW, 2013. A framework identifying the gaps between customers' expectations and their perceptions in green products. J. Clean. Prod. 59, 174–184.
vermeir , I., Verbeke, W., 2006. Sustainable food consumption: exploring the consumer “attitude–behavior intention ” gaps. J. Agric. environment. Ethics 19 (2), 169–194.
Vermeir , I., Verbeke, W., 2008. Sustainable food consumption among young adults in Belgium: theory of planned behavior and the role of confidence and values. Eco. Econ. 64(3), 542–553.
Wang, P., Liu, Q., Qi, Y., 2014. Factors influencing sustainable consumption behaviors: a survey of the rural residents in China . J. Clean. Prod. 63, 152–165 .
Yadav, R., Pathak, GS, 2017. Determinants of consumers' green purchase behavior in a developing nation: applying and extending the theory of planned behavior. Eco. Econ. 134, 114–122.
Zhao, HH, Gao, Q., Wu, Y.P., Wang, Y., Zhu, XD, 2014. What
affects green consumer behavior in China? A case study from qingdao . J. Clean. Prod. 63, 143–151.
Ajzen, I., fishbein, M., 1980. understanding Attitudes and Predicting Social Behavior . Prentice Hall, Englewood cli ff s, NJ.
Antil , JH, Bennett, PD, 1979. Construction and validation of a scale to measure socially responsible consumption behavior. In: The Conservation Society, pp. 51–68.
Bandura, A., 2001 . social cognitive theory: an agentic perspective . Annu. Rev. _ Psychol. 52 (1), 1–26.
Biswas, A., Roy, M., 2015. Green products: an exploratory study on the consumer behavior in emerging economies of the East . J. Clean. Prod. 87, 463–468.
Cerri , J., testa, F., Rizzi , F., 2018. the more I care, the less I will listen to you: how information, environmental concerns and ethical production influences consumers' attitudes and the purchasing of sustainable products . J. Clean. Prod. 175, 343–353.
Connell, KYH, 2010 . Internals and external barriers to eco conscious apparel acquisition. int. J. Consum . Studs. 34 (3), 279–286.
De Pelsmacker , P., Driesen , L., Rayps , G., 2005. Do consumers care about ethics? Willingness to pay for fair-trade coffee. J. Consum . Af . 39 (2), 363–385.
De Pelsmacker , P., Janssens, W., 2007. A model for fair trade buying behavior : the role of perceived quantity and quality of information and of product-specific attitudes. J.Bus. Ethics 75(4), 361–380.
Ellen, PS, Wiener, JL, Cobb- Walgren , C., 1991. The role of perceived consumer e ff ec - activeness in motivating environmentally conscious behaviors . J.Public Policy Mark. 10(2), 102–117.
Grunert , SC, Juhl , HJ, 1995. Values, environmental attitudes, and buying of organic foods . J. Econ. Psychol. 16(1), 39–62.
Gupta, S., Ogden, DT, 2009. To buy or not to buy? A social dilemma perspective on green buying. J. Consum . mark. 26 (6), 376–391.
johnstone, L., Lindh, C., 2018. the sustainability-age dilemma: a theory of (un) planned behavior via influencers. J. Consum . Behavior . 17(1), e127–e139.
Joshi, Y., Rahman, Z., 2016. predictors of young consumer's green purchases behavior . Manag . environment. Qual. 27 (4), 452–472.
Kollmuss , A., Agyeman, J., 2002. Mind the gap: why do people act environmentally and what are the barriers to pro-environmental behavior? environment. educ. Res. 8 (3), 239–260.
kozar , JM, Hiller Connell, KY, 2013. socially and environmentally responsible apparel consumption: knowledge, attitudes, and behaviors. Soc. Responsib . J. 9(2), 315–324.
Kumar, P., Ghodeswar , BM, 2015. Factors affecting consumers' green product purchase decisions. mark. Intell . plan. 33(3), 330–347.
Lee, K., 2014. Predictors of sustainable consumption among young educated consumers in Hong Kong. J. int. Consum . mark. 26 (3), 217–238.
Mostafa, MM, 2006. Antecedents of Egyptian consumers' green purchase intentions: a hierarchical multivariate regression model. J.Int. Consum . mark. 19 (2), 97–126.
nittala , R., 2014. Green consumer behavior of the educated segment in India. J. int. Consum . mark. 26 (2), 138–152.
Roberts, JA, 1996 . Green consumers in the 1990s: profile and implications for adver - tising . J. Buses . Res. 36 (3), 217–231.
Rothbaum , Fred; Weisz, John R.; Snyder, Samuel S. (1982). Changing the world and changing the self: A two-process model of perceived control. Journal of Personality and Social Psychology, 42(1), 5–37. doi:10.1037/0022- 3514.42.1.5
Sheth, JN, Sethia , NK, Srinivas, S., 2011. Mindful consumption: a customer-centric approach to sustainability . J. Acad. mark. sci. 39(1), 21–39.
Thompson, SC (1981), “Will It Hurt Less If I Can Control It? A Complex Answer to a Simple Questions,” Advances in consumer research, Vol. 9, pp. 306- 312.
Tseng, SC, Hung, SW, 2013. A framework identifying the gaps between customers' expectations and their perceptions in green products. J. Clean. Prod. 59, 174–184.
vermeir , I., Verbeke, W., 2006. Sustainable food consumption: exploring the consumer “attitude–behavior intention ” gaps. J. Agric. environment. Ethics 19 (2), 169–194.
Vermeir , I., Verbeke, W., 2008. Sustainable food consumption among young adults in Belgium: theory of planned behavior and the role of confidence and values. Eco. Econ. 64(3), 542–553.
Wang, P., Liu, Q., Qi, Y., 2014. Factors influencing sustainable consumption behaviors: a survey of the rural residents in China . J. Clean. Prod. 63, 152–165 .
Yadav, R., Pathak, GS, 2017. Determinants of consumers' green purchase behavior in a developing nation: applying and extending the theory of planned behavior. Eco. Econ. 134, 114–122.
Zhao, HH, Gao, Q., Wu, Y.P., Wang, Y., Zhu, XD, 2014. What
affects green consumer behavior in China? A case study from qingdao . J. Clean. Prod. 63, 143–151.
Published
2023-09-30
How to Cite
Ridwan, R., & Thabrani, G. (2023). Understanding the psychological drivers of sustainable purchasing behavior: a study of The Body Shop customers in Padang city. Marketing Management Studies, 3(3), 277-288. https://doi.org/10.24036/mms.v3i3.383
Section
Articles
